Unavailable content & empty media section

[ltlynX]

ello,
I'm living in Netherlands and having a 12-month live subscription since the very start (december 2005). All was well and great, but since the big spring dashboard update I haven't seen any content in the media & entertainment section. I didn't think too much of it, since I didn't care too much about it, but now I read everywhere the Dead Rising demo is online, also in the Netherlands (since a few friends of mine have already downloaded it and played it), but I can't find it in the game demo's section or anywhere else.

Does anyone have a clue what all this is about? Is it a regional problem, or is it something else? I wouldn't have a clue! I'll call support tomorrow, but wanted to know if anyone knows about it and maybe how to fix it...

anyone ?

[Paul Tancred]

Demos are found like this: Marketplace > Game Downloads > Dead Rising > Dead Rising Demo, I believe.

Try that.

EDIT: Media and Entertainment is for things like Red vs Blue videos, as far as I know.

[ltlynX]

I know where to find those things,
the problem is that there's no content available to me... nothing listed (in media section) and dead rising isn't listed in the game demo's section where it is for all other people...

[Zerodisorder]

Are you getting lists for any other games besides dead rising?

[ltlynX]

yeah, I got saints row, dead or alive, all those demo's
also xbla (street fighter etc.)

but no dead rising, no media & entertainment (any subpage in that section says "no contet yet" (in more words)

[Zerodisorder]

Hmm..well did everyone comfrim that the demo was up in the netherlands?

[ltlynX]

my cousin lives in NL and downloaded it this afternoon...
Also some dutch peeps in my friends list downloaded it...
trust me, it's supposed to be listed there (just like the media &
entertainment, which is filled with stuff @ my cousin's).

this is weird :P

[Zerodisorder]

yea, i thought it was available there, im not sure than. Maybe unplug your 360's ethernet cable and try putting it back in and running it again :S

[TRIGGER M4N]

Is it something to do with your personal settings? Do you allow 3rd party stuff or whatever?

[Xhale89]

well here try this go to ur family setttings in there check if u have it thats it lets u play all types of games i had mine like that where it was set to where i could only play teen games but zerodisirder fixed it an i got all the content to show :). an hope this info helps ya

[Zerodisorder]

yep thats me..natural helper :P

[Curry]

My Dutchie account has downloaded LOTS and lots of Marketplace content including trailers etc., so I'm rather at a loss at what could be wrong. Age settings would block Saints Row demo just as hard as Dead Rising, so that can't be it either. My recommendation would be to give Xbox support a quick call, they should be able to sort out stuff like this.

[ltlynX]

lol, this is weird (like with internet problems with windows)

so I tried some more (while hanging on to the phone for support) settings and things. First I tried the standard xbox live connection test, it said ICMP connection failed, so I updated my firmware on my router which fixed the problem. But no, I still couldn't find any media & entertainment and no dead rising demo.
So I went on... trying some stuff in family settings (nothing changed there) and then I tried making a new live account, to test if I could see dead rising demo, since it takes ages to make a new account on the xbox360 itself I got bored and canceled it, logged in with my own gamertag and whaddaya know!! the media section is filled and YES I'm downloading the dead rising demo!!

in the meanwhile it's possible support will call me to help me out :) Since they were too busy this afternoon :D

thx for the replies guys!

[Xhale89]

hey np man always happy to help

[Curry]

Everyone deserves their fair shot at the Dead Rising demo :Y)

[Zerodisorder]

Everyone deserves their fair shot at the Dead Rising demo :Y)
can't agree with ya more on that8)